Terms and Conditions

OVERVIEW

This is official website of SWAN GROUP which is one of the most popular FOAM & MATTRESS manufacturer company in Bangladesh. In our website www.swan.com.bd we offer our all products for valuable customers. The customer shall be deemed to have accepted all the terms, conditions, policies and notices officially stated, as they continue to use the website and its services.

By visiting our website and/or purchasing something from us, you become a user of the website and engage in our “Services”. Such engagement will consecutively mean the user agreeing to be bound by the following terms and conditions (also referred to as “Terms of Service”, including those additional terms & conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website including, but not limited to, users who are browsers, vendors, customers, merchants, affiliations and/ or contributors of content.

Please read this Terms of Service carefully before accessing or using our website or our services. By accessing or using any part of the website, you agree to be legally bound by these Terms of Service. If you do not agree to all the Terms of this agreement, then you may not access the website or use any of the services.

Any new addition of features, service or tools shall also be deemed to be subject to the Terms of Service in force. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. Therefore in order to stay updated on the Terms, please check this page periodically for changes. Your continued use of, or access to the website, following the posting of any changes constitutes acceptance of those changes.

a) Our available products are shown in the website with price. If the product you have ordered are not available, our customer care service will inform you by call or email. Our Customer Care will offer similar alternative products to you or the option to cancel your order wholly.

b) All prices are subject to change without notification, and while every effort is made to ensure the accuracy of the prices displayed on swan.com.bd they are not guaranteed to be accurate. If any price is different from that displayed we will inform you before dispatching the order and you will have the option of continuing with the order or not.

c) We reserve the right at any time to modify or discontinue any product without notice at any time.

d) Delivery Time: Inside Dhaka – 2-3 days & Outside Dhaka – 3-5 days).

e) Choosing the right payment method is essential in order to shop with our website. SWAN is accepting payments in very easy and convenient ways. The chart of the payment methods of swan.com.bd is given below:

    • Online Payment: Applicable for any ordered amount as per company policy.
    • bKash Payment: Applicable for any ordered amount as per company policy.          (Merchant No: 01730060199)
    • Cash on Delivery: Dhaka city customer will get cash on delivery service.

f) For more information regarding the Terms of Service or if you have any queries or concerns you can Help center or for any questions about the Terms of Service should be sent to us at marketing@swan-family.com